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phishing/scams
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SCAM ALERT
DO NOT REPLY to any text messages or give out sensitive account information
Members have been receiving text messages regarding their account and directed to call a toll free number or log in to a "dummy" website.
This has not been generated from Norbel Credit Union. The toll free number and "dummy" website are not not affiliated with Norbel Credit Union. As with other types of text and email phishing scams, fraudulent groups are finding new and creative ways to convince you to share your sensitive personal information with unauthorized criminals.
Norbel Credit Union will NEVER ask you for personal account information (account numbers, PIN numbers, or social security numbers) in response to an e-mail or text message. Because of the diligence in our security efforts, appropriate actions are taken to ensure protection and safety of member information.
If you have been victimized by a solicitation, please contact us directly through our published phone numbers or our website.
Phishing defined:
Phishing is a scam and type of fraud using e-mail that appears to be from a legitimate company that you recognize and do business with in an attempt to obtain your personal information. The email will probably warn you of a serious problem that requires your attention and then will guide you to click on a link to that business. The phony web site will look exactly like the real thing and will prompt you to enter in personal information such as: social security number, account number, PIN, or password.
To protect yourself:
* Be suspicious of any e-mail asking for personal information. Legitimate companies will not ask you for this information via an e-mail.
* Never reply to a suspicious or unexpected e-mail informing you that your account will be closed, shut down or made inaccessible unless you confirm your account information.
* Do not click any links in the e-mail.
* If you believe the contact to be legitimate, contact the financial institution yourself -use phone numbers printed on previous statements or type in the site address directly.
If you provide the requested information, you may find yourself the victim of identity theft.The key is that you should be the one to initiate the communication.
Visit this excellent website about phishing Phishing Quick Facts
Identity Theft - Telephone & Phishing Scams
Because we have your best interests in mind, Norbel would like to inform our members about a possible scam involving telephone calls or "phishing" emails you may have received.
We would like to make our members aware of a possible scam targeting credit union members in Northern Colorado. The solicitations can be warning you of an account that may be in jeopardy unless you respond to an email or phone call. In such a case, it is always best to call your local branch at a listed phone number on your statement to make sure the call is legitimate.
For a great pamphlet on identity theft, visit ID Theft Brochure or check out ID Theft/ Phishing Brochure.
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Avoid phone & phishing scams, don't give out personal account info in response to a solicitation.
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